Poolvos Leather

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FAQ's

Frequently Asked Question!

To select the perfect size, we recommend referring to our detailed size chart, which provides measurements for chest, shoulders, sleeves, and length. Measure yourself carefully and compare the numbers to find the best fit. If you need further assistance, our customer support team will be happy to help.

Proper care ensures the longevity of your leather jacket. Avoid exposing it to direct sunlight or extreme heat. Use a damp cloth to gently wipe off dirt and stains. Regularly apply a leather conditioner to keep the leather soft and supple. Additionally, store your jacket in a cool, dry place when not in use.

For most of our leather jackets, we use luxury Sheep Skin & Cowhide leather which we have found is perfect for our leather jacket styles.

It is also depend on the sensation of cold perceived by each individual.

The contact details listed on our website can be used to get in touch with our customer service representatives. Also, you can fill out the form in the custom jacket section and send us your own design for customization.

We offer shipping in the U.S. nationwide for all our leather jackets. Shipping times may vary depending on your location, but we strive to process and dispatch orders within 5-7 working days. You can find detailed shipping information, including estimated delivery times, on our website.

Yes, we ship leather jackets to most countries, worldwide.

To ensure the ideal fit for every one of our customers, we provide a range of sizes, including big, oversized, plus-sized, and custom sizes.

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your leather jacket, you can return it within 30 days of receiving it. We also offer exchanges for size-related issues. Please review our return and exchange policy on our website for more details.

No. As our leather jackets are made at the time you place your order, it takes around 7 business days to have your jacket made and deliver to you from the date your order was processed.

Unfortunately no, DHL requires a signature upon delivery to you. You will need to list a physical address where someone will be home to sign for your delivery.

Once your order is scheduled to ship, you will receive an email/Whatsapp with your tracking information.

If you are outside of the USA, you will have to pay your country’s import fees when you receive your jacket.

Although conventional options like black and brown are available, we also have leather jackets in a variety of styles, colors (green, beige, and blue), and finishes.

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